Data Protection Policy


Use of offers made by Thye Shan Medical Hall is subject to the data protection directives listed below.


Thye Shan Medical Hall Pte Ltd respects the privacy of all users visiting our website and has made the protection of your data with regard to any use on the internet our utmost priority. This means: Thye Shan Medical Hall Pte Ltd pledges to treat all information made available by you with the utmost care and responsibility. This applies in particular when cooperating with third parties and partner companies. However, Thye Shan Medical Hall Pte Ltd takes no responsibility for third parties, unless expressly stated.


To be able to provide you with the merchandise you ordered, Thye Shan Medical Hall Pte Ltd exclusively collects, stores and processes personal data without your express permission in accordance with the standard, legally valid regulations as far as is required and deemed necessary for fulfilling the contractually agreed service obligations between Thye Shan Medical Hall and you, the customer. Any additional collection, processing and use of personal data will only be initiated once you have given us your written permission. The term “personal data” includes all details that you enter on the Thye Shan Medical Hall website and enables personal identification (name, address, landline and mobile phone numbers).

You might already have consented to the following declaration whilst visiting our website. Please note that you can withdraw your consent in writing at any time with future effect.

If you subscribe to our newsletter, we will use your e-mail address (with your permission) for marketing purposes, until we receive your request to unsubscribe. You can read through our Terms & Conditions at any time.



In order to improve our range of products, Thye Shan Medical Hall uses so-called “cookies” (compact data packages that contain configuration information). The data stored in these cookies does not permit you to be identified, and cannot be attributed to a particular individual. Cookies can be deactivated in your browser’s preferences.


Besides utilizing cookies to improve our product range and the quality of service, we utilize Hotjar Plugin to understand consumer behaviour and interest through the use of heatmap generation and recording mouse clicks.

By analyzing mouse clicks and commonly viewed products, Thye Shan is able to tweak the webstore for a much more intuitive user experience for customers such as yourself.

Mouse Clicks are recorded, however personal and sensitive information such as name, address, phone number and credit card details are censored automatically. We are unable to view, copy, paste, or edit your personal and private details in the data captured by hotjar.


Thye Shan Medical Hall Pte Ltd ensures that all information collected will be safely and securely stored. We protect your personal information by restricting access to personal information; maintaining technology products to prevent unauthorised computer access; securely destroying your personal information when it’s no longer needed for our record retention purposes.


Where necessary, Thye Shan Medical Hall Pte Ltd might pass on payment details to its principal bank in order to process payments. We may also pass on details of your shipping address to the company commissioned with the delivery of your order.

Thye Shan Medical Hall Pte Ltd is prohibited from transmitting or reselling customer data to third parties, there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.


In accordance with the Singaporean personal data protection act, each user is entitled to enquire about any personal data that has been stored and (where warranted) also has the right to demand that personal data be modified, blocked or deleted free of charge. In this case the user must contact us at


Each user can withdraw their consent at any time with future effect and without giving a particular reason by writing to the following email address Every e-mail sent by Thye Shan Medical Hall Pte Ltd contains a notice to this effect.


Thye Shan Medical Hall Pte Ltd reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on Thye Shan Medical Hall’s site.


We hope that we have managed to answer any questions you may have had regarding data protection. Due to the development of our business and changes to the law, our data protection conditions will also evolve and be updated accordingly.

If you found our data privacy policy interesting, then we recommend reading our Terms & Conditions.


If you have any questions about this Data Protection Policy, the practices of this site, or your dealings with this site, please contact us at:

Thye Shan Medical Hall Pte Ltd

Version: March 2022